Customer support
Email hello@crewcoord.net. Include the email on your account and a short description of what happened. Never send your password.
SUPPORT
We’re here to help.
Contact CrewCoord support for account access, billing, privacy, invitations, or help using a workspace.
Account and privacy requests
For account deletion, data access, or correction requests, email hello@crewcoord.net from the account email address.
Common questions
I cannot sign in.
Use Forgot password? on the sign-in screen. If you still cannot access your account, contact support from the email associated with it.
I did not receive my verification or invitation email.
Check spam or junk mail, then use the resend option on the registration screen. Invitations are tied to the email address chosen by the workspace manager.
Why does CrewCoord request location or camera access?
Location is used only when you choose arrival, start, or finish actions that record a field-work event. Camera or photo-library access is used only when you add job photos. You may decline either permission.
Who can manage billing?
Only the account owner for a business workspace can access billing and subscription settings. Managers can coordinate work without billing access.
How do I report a security concern?
Email hello@crewcoord.net with "Security" in the subject line. Do not include passwords or payment-card information.